Application Support Subject Matter Expert – Coventry x 3

Application Support Subject Matter Expert – Coventry x 3

2 x SQL and 1 x with C# exposure

£50k-£60k + benefits

Our major client are seeking 3 x SQL Subject Matter Experts/SME's with strong Microsoft Application experience mainly SQL and Powershell to work with our major client in Coventry.

Please note we can potentially consider DBA's or SQL experts with strong project based experience and software support expertise .

Key responsibilities:

• Act as SME for key applications and technologies
• Act as escalation for FrontLine team
• Driving improvements on applications and removing manual effort and tasks through effective Problem Management
• Owning issues with suppliers’ applications and working through to resolution
• Leading supplier technical reviews
• Leading projects
• Working with environment manager to ensure that applications are aligned between environments
• Proactively deal with tickets assigned to the team
• Analyse systems and data to investigate and resolve reported system and data issues.

Working knowledge of the following:

• Experience supporting Enterprise Applications to an SME level
• Supporting Applications on Microsoft Windows Server 2008 or higher
• PowerShell
• Knowledge of working within an ITIL environment
• Strong troubleshooting skills
• Work without supervision and under pressure
• Strong organisation skills and able to prioritize and coordinate effectively
• Ability to multi-task and manage time well
• Good written, verbal and presentation skills
• Familiarity with key technologies and protocols:

o SqlServer Stack on Microsoft SqlServer 2008 or higher

o Microsoft Windows Server 2008 or higher

o Powershell, SQL

o SFTP, XML, SOAP

C# exposure would be desirable but SQL is key

Please apply for more information -Parker Shaw