Application Support Analyst - TM1 / Netsuite / Coupa / Hyperion

Technical Skills:

• You must have hands on L2 Application support experience in any/combination of TM1/Netsuite/Coupa/Hyperion
• You must have experience of using Monitoring tool to check the performance of the application and check the error log and validate the log as per Errors.
• Monthly and Quarterly server maintenance, health checks.
• Familiar with Batch processes, Jobs scheduling and services integrated with other application.
• Familiar with the concepts of relational and non-relational data, and different types of data workloads such as transactional or analytical.
• Excellent knowledge in Finance domain.
• Hands-on experience using MS SQL Server, Oracle, or similar RDBMS platform.

Process Skills

• Having good knowledge about ITIL and IT operation.
• Must have experience of resolving the Issues within SLA.
• Expertise in using Ticketing tools Service NOW and Incident management.
• Highly motivated Individual to learn and to mentor project members.
• Effectively communicate and present ideas and/or project status.

Preferred Experience, Skills & Competencies:

• Handling Team and understanding how to allocate the work to the concerned team.
• Develop batch processing, streaming and integration solutions.
• Manage source data access security.
• Experience in defining requirements and documenting business must turn that into the requested reporting solution.
• Strong analytical problem-solving skills.
• Customer-focused attitude and desire to interface directly with end-user clients.
• Excellent verbal and written communication skills.

Behavioral Skills:

• Well-developed analytical & problem-solving skills
• Strong oral and written communication skills
• Excellent leadership skills with ability to lead, guide and groom the team.
• Excellent team player, able to work with virtual teams.
• Ability to learn quickly in a dynamic start-up environment.
• Able to talk to client directly and report to client/onsite.
• Flexibility to work on different Shifts and Stretch.
• Flexible to travel to client side.

If you feel you have the skills and experience needed for this role; please do apply now.