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Configuration Manager – DV Cleared

Job title

Job description

Pay rate : £550-600pd Outside IR35

Duration : 12 months

Clearance : DV Clearance that has been used in the last 6 months

1 Company Background

OpenText brings critical technologies to support our customers’ growing needs to digitize and work smarter. We are proven market leaders in Content Services, Business Network, Digital Experience and Cybersecurity. Our organisation brings new categories of AI & Analytics, Application Modernization & Delivery, and Digital Operations Management. OpenText powers and protects information to elevate every person and every organization to be their best. We help customers gain an information advantage and accelerate their digital transformation.

Professional Services is the consulting arm of OpenText and supports customers through the installation, configuration, integration, and support of OpenText products. We deliver solutions to some of the top brand names worldwide and to various government departments in high security areas.

OpenText is undertaking a range of client projects to help drive efficiencies and provide improved IT services, particularly in Service Management and other ITIL functions.

2 Role Details Overview	OpenText require a disciplined and skilled Configuration Manager with solid experience in developing and managing policies and procedures. The successful candidate will operate as part of a small team, working in close conjunction with other teams both within the customer organisation and within the larger OpenText organisation.
Responsibilities	• Developing Configuration Management (CM) policies and procedures. • Managing day-to-day configuration activities of the process, including establishing priorities and work assignments. • Tracking compliance to policies and procedures and escalating where required. • Facilitating CM audits. • Review critical incident outage resolution results and responses of failed changes due to CM related issues. • Facilitates communication and engages business and IT management to encourage config management efforts and value proposition. • Reviews and approves all changes to the CMS infrastructure where applicable. • Reviews and approves configuration management reporting.
Technical Skills	• Understanding of key operational policies, processes and methodologies applicable to configuration management. • Understand Agile (preferably Scaled Agile) frameworks, methods, and techniques as well as traditional waterfall methods.
Desirable Skills	• Able to demonstrate excellent team-working skills. • Collaborative, adaptive, communicator, able to establish and grow relationships during customer engagements.. • Able to demonstrate stakeholder empathy, liaison & management skills. • Be a self-starter, that can both self-motivate and take the initiative. • Experience of working with personnel in a cross-agency environment is highly desired.

Role Start Date	ASAP
Term	12 months
Location	As required by the role, will include travel to customer, 3rd party and/or OpenText sites, and other as necessary. Flexibility in working from home is permitted if the work allows. Travel outside of the UK Mainland is not required.
Hours	37.5 hours per week, however projects have pre-determined deadlines and candidate should be prepared to work the hours necessary to achieve agreed deliverables.

IR35 Determination	Outside IR35
Expected Day Rate	£600 / day
Expenses	None, contractor to cover own expenses.

If you feel you have the skills and experience needed for this role; please do apply now.