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IT Systems Development Analyst

Job title

IT Systems Development Analyst

Job description

You must have Ivanti experience

Job Purpose:

As the IT Systems Development Analyst, you will be developing our Service Management Tool (Ivanti).

Main Responsibilities:

Development and configuration within the ISM platform.

Deliver technical requirements to develop the tool - analysis, design, estimating, development, testing and implementation.

Support the wider technology team with projects, providing subject matter expert knowledge, ensuring smooth handover to business-as-usual operations and supporting business adoption.

Work with 3rd party vendors to analyse and resolve issues and develop product.

Creating and maintaining technical documentation.

Essential Knowledge, Skills and experience:

Ivanti Service Management Development

Web application experience

Previous experience gained from an IT systems development role.

Good Scripting skills/knowledge

Effective communication skills at all levels, including oral, written, presentation and briefing others

Providing IT support of and/or development using a Service Management system

Self-motivated and committed to on-going personal development.

Able to establish effective working relationships with people at all levels.

An ability to quickly absorb information and understand new technologies/solutions.

Effective issues diagnosis and initiating appropriate remedial action.

Working Conditions:

This role will be based at our Winchester offices, however as part of Hampshire County Council's

Open Workplace Policy, the successful candidate can undertake the majority of their work at home

DSE Equipment User

Handling of sensitive data and confidential information

Occasional out of hours working

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