Lead Performance Analyst - Southampton

Lead Performance Analyst

Southampton Central (SO15)

Permanent

Salary range at is £47,584 to £54,237.

Candidates must be eligible for SC security clearance

Other benefits include;

- 25 days holiday plus 8 bank holidays and an extra day for the Queen’s birthday (34 days in total). Our holiday allowance rises each year by one, to a maximum of 5.

- Flexible working (this is truly flexible allowing people to achieve 37 hours per week between 7am and 7pm). We also offer remote working.

- Pension – the Civil Service pension is extremely strong, working out at an equivalent of 27% employer’s contribution.

- Emergency Service discount card

Key Skills Required

- evidence of working with digital analytical platforms;

- practical experience of using different data tools to transform and analyse different data sets;

- experience in discovering and sharing analytical insights with stakeholders with varying degrees of analytical expertise;

- experience in gathering and understanding technical requirements and working with developers to build appropriate technical solutions;

- experience in use of testing, digital analytical APIs and search engine optimisation.

Job Specification

Performance Analysts develop performance measurement frameworks (KPIs / goals / user needs / benefits) and analyse the performance of a service and/or product against these, adapting their approach and framework appropriately and in line with any changes. They work with project teams to procure, implement and validate appropriate analytics tools against identified performance measurement frameworks. They source, collect and extract data that is accurate and fit for purpose, working with Developers to configure, test and update configurations. Performance Analysts then analyse data and use this analysis to create compelling evidence-based and actionable data stories to share with stakeholders to drive decisions. They inform the iterative design of the service and/or product in order to ensure effectiveness, efficiency and accuracy. They ensure data and analysis is of high quality and accuracy, and work with a variety of qualitative and quantitative data.

Role Purpose

Lead Performance Analysts manage more junior Performance Analysts at any level, coordinating teams or groups of related analysts. They assist, take forward and influence the strategy as determined by the Head of Performance Analysis, including data implementation and data architecture. They remove blockers and act as an escalation point for key issues. They are an ambassador for analytics across communities, departments and government. They are responsible for the accuracy and quality of data, analysis and how they are used. Lead Performance Analysts proactively share knowledge and promote a data-driven culture as a leader in the community. They coach and mentor Senior Performance Analysts, Performance Analysts and Associate Performance Analysts

Key Responsibilities

works with project teams to procure. Implement and validate appropriate analytics tools against identified performance measurement frameworks;

- source, collect and extract data that is accurate and fit for purpose, working with developers to configure, teat and update configurations;

- analyse data and use this analysis to create compelling evidence-based and actionable data stories to share with stakeholders to drive decisions;

- inform the iterative design of the service or product in order to ensure effectiveness, efficiency and accuracy;

- makes sure data and analysis is of high quality and accuracy,, and work with a variety of qualitative and quantitative data;

- works as part of or with an agile or scrum team, where appropriate, on specific projects on in day-to-day continuous improvement activities;

- works closely with senior colleagues within the Directorate of Information & Technology in the deployment of the Agencys technical experts and administrators in their technical, educational and regulatory roles.;

- provides leadership and role models I&T by living and breathing the values set out in the Civil Service Leadership statement - remaining positive, engaged, enthusiastic, and committed to the vision of the organisation as all times;

- provides leadership and inspiration to promote the benefits of the change;

- works closely with senior colleagues within the Directorate of Information & Technology in the deployment of the Agencys technical experts and administrators in their technical, educational and regulatory roles.

- provides leadership and role models I&T by living and breathing the values set out in the Civil Service Leadership statement - remaining positive, engaged, enthusiastic, and committed to the vision of the organisation as all times;

- provides leadership and inspiration to promote the benefits of the change;

- works closely with senior colleagues within the Directorate of Information & Technology in the deployment of the Agencys technical experts and administrators in their technical, educational and regulatory roles.