M365 Teams Technical Administrator

Brighton, UK (Hybrid working – remote until April 2022)

We are currently looking for an M365 Teams Technical Administrator for a permanent role based in Brighton. You will provide professional and proactive administration for Microsoft 365 Teams and related applications available in the Azure platform, as well as developing and implementing changes.

Responsibilities:

• Champion Microsoft 365 Teams based solutions embracing new functionality and increasing user adoption
• Manage risks and adhere to process, to ensure a reliable and controlled IT service delivery
• Liaise with internal customers to ensure that business requirements of the application are fulfilled
• Collaborate with other teams to develop system integrations, data migration and automated testing
• Collaborate with Records Management & other business stakeholders to maintain MS Teams governance, inline with the business requirements and implementing system functionality where required.
• Contribute to the development of processes and standards for M365 Teams delivery
• End to end administration and maintenance of Microsoft 365 Teams and related applications
• Development of Microsoft 365 Teams capabilities
• End to end management of Technical Issues and Requests for Microsoft 365 Teams and related applications
• Actively contribute to the M365 team by knowledge sharing and supporting other team members

Skills:

• Microsoft 365 certification, with demonstrable experience delivering Microsoft 365 teams solutions in a fast-paced environment
• Significant experience of Microsoft Teams Administration, including the Microsoft Teams Admin Center
• Knowledge of Voice Communications, Teams calls in M365 Teams and General Telephony
• Familiarity with concepts for distribution lists, security groups and M365 Groups
• Understand M365 Teams integration capabilities with M365, SharePoint Online and Third Party Apps
• Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies
• Experience of producing high-quality documentation and user guides for the wider business.
• Experience in undertaking business impact assessments for major M365 updates, as well as analyzing complex technical issues and proposing appropriate solutions.
• Experience of working with third party providers e.g. Microsoft technical support, Consultancies etc.
• Working knowledge of the following technologies
  • Office 365
  • Microsoft Teams
  • SharePoint Online
  • Azure AD
• Working knowledge of the following technologies would be desirable
  • M365 Security & Compliance Center
  • Migration tools e.g. ShareGate
  • OneDrive
  • Power Apps
  • Power Automate (Flow)
  • Power BI
  • Powershell e.g. Microsoft Teams Powershell module, SP Online Management Shell, PnP etc…
  • Microsoft Stream
  • Microsoft Forms
  • Yammer
  • Planner
• Strong ability to convey technical information to non-technical customers

If you feel you have the experience needed for this role please do apply now.