Technical Support Engineer

Duration : 12 month contract

DV Clearance

We are looking for individuals who possess skills and experience in one or more of the following areas:

• Able to demonstrate experience of troubleshooting and diagnosis of technical issues.
• Understanding, and previous use of, AWS services.
• Installation and configuration of RHEL or Windows Server OS technologies.
• Configuration and understanding of databases such as PostgreSQL, MS SQL and Oracle.
• Good knowledge of fundamental networking, such as network protocols, VPNs and firewalls.
• Experience with enterprise software applications and demonstrate understanding of development, test and release processes.

Requirements:

• Able to demonstrate excellent team-working skills.
• Strong interpersonal and communication skills across all stakeholder levels.
• Ability to work under pressure and make rational decisions considering relevant risks and taking responsibility for such decisions.
• Background in Service Management Capabilities and experience of working with Service Management toolsets.
• Experience of working with personnel in a cross-organisation environment

If you feel you have the skills and experience needed for this role; please do apply now.